What to do if you cannot log in using Internet Explorer 11 Category : Setup / Operation If you cannot log in using Internet Explorer 11, please follow the steps below: Click “Tools” --> Click “Compatibility View Settings” --> Uncheck “Display intranet sites in Compatibility View”. Is the answer helpful? Related Why is my StoreJet Cloud used up 1% of storage capacity before use? How do I improve access time of the StoreJet Cloud? Can I access the StoreJet Cloud via Windows Explorer or Mac Finder? Technical Support If the answer can't help you, you can contact the Tech Support Department Get Started