My data can be properly recoginize by the MacBook, but nothing shows up when I insert the JetDrive Go to my iPad. Category : Setup / Operation 1. Please check the file type of your data first. 2. If they are not supported by the JetDrive Go App, please click on the file and open it with a third party software. Is the answer helpful? Related Is there an upper length limit for videos recorded in the JDG App “Shoot” mode? Why it is not recommended to remove the product casing or disassemble the product? Can I share photos or videos stored on the JetDrive Go with other people? Technical Support If the answer can't help you, you can contact the Tech Support Department Get Started