My data can be properly recoginize by the MacBook, but nothing shows up when I insert the JetDrive Go to my iPad.

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My data can be properly recoginize by the MacBook, but nothing shows up when I insert the JetDrive Go to my iPad.

Category : Setup / Operation

1. Please check the file type of your data first.

2. If they are not supported by the JetDrive Go App, please click on the file and open it with a third party software.

Is the answer helpful?

If my Apple device is suddenly out of battery or the JetDrive Go App quits unexpectedly during the backup, will the backup start over again next time?
Why does my iOS device suddenly stop recording when shooting a video using the JetDrive Go App?
Why is my file count shown to be less than the file count on the Apple device after I backed up files?

Technical Support

If the answer can't help you, you can contact the Tech Support Department

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PCIe SSD 250H

ESD310 Portable SSD

StoreJet 25M3C

DrivePro 620

DrivePro Body 70

USD340S

JetFlash 930C

HUB5C

MTE720T

JetFlash 280T

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My data can be properly recoginize by the MacBook, but nothing shows up when I insert the JetDrive Go to my iPad.

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Technical Support