My data can be properly recoginize by the MacBook, but nothing shows up when I insert the JetDrive Go to my iPad. Category : Setup / Operation 1. Please check the file type of your data first. 2. If they are not supported by the JetDrive Go App, please click on the file and open it with a third party software. Is the answer helpful? Related Why do I receive the message, “File format not supported!”, after formatting my JetDrive Go once I open the JetDrive Go App? When transferring a large file, I get an error message saying that “the disk in the destination drive is full...” , but my disk is not full. Why can’t I transfer this file? Can I directly browse photos or play videos stored on the JetDrive Go without having them saved on my iPhone? Technical Support If the answer can't help you, you can contact the Tech Support Department Get Started
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